Multi-site & franchise
Head-office tools for groups: consolidated reporting, central purchasing, menu and price control, franchise royalties. Usually enterprise-priced and sold with implementation.
- Central menu, price and promotion control
- Consolidated reporting across POS brands
- Franchisee access rights
- Implementation cost and timeline
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1DOODRisingCategory leaderMost innovativeDigital customer journeys and marketplaces for multi-brand restaurant networksBest for multi-brand restaurant networks, food courts and franchisors in France, Belgium or Switzerland that need one ordering and marketing suite across all brands.France, Lyonfounded 2018pricing on quoteDeployment4Ease of use5Innovation7Price & terms4Market penetration5.5Adoption5Integration65.4value score / 10
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2Cawan (ex-Netresto)RisingAll-in-one operations platform: HACCP, stock, scheduling and margins for groupsBest for French restaurant, bakery and hotel groups that want HACCP, purchasing, scheduling and margins in one platform with on-site onboarding and French phone support.France, Parisfounded 2022pricing on quoteDeployment5Ease of use6Innovation5Price & terms5Market penetration5.5Adoption6Integration55.2value score / 10
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3GrowzerRisingUnder the radarOrdering, food cost and forecasting dashboard for small restaurant groupsBest for Belgian and Dutch fast-casual groups with a handful of outlets that want one back-office for ordering, food cost and multi-site reporting.Belgium, Antwerpfounded 2016pricing on quoteDeployment5Ease of use6Innovation5Price & terms5Market penetration5.5Adoption4Integration75.2value score / 10
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4Orisha Commerce (Openbravo)EstablishedRetail software group: Openbravo omnichannel POS, Vendre, Tweakwise, App4SalesBest for multi-store retailers in France, Spain or Benelux that want Openbravo's modular cloud POS alongside e-commerce and merchandising tools from one group.France, Parisfounded 2017pricing on quoteDeployment2Ease of use4Innovation5Price & terms2Market penetration7.5Adoption8Integration73.6value score / 10
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5AdoriaEstablishedPurchasing, stock and production ERP for multi-site restaurant groupsBest for French restaurant groups, contract caterers and central kitchens with ten or more sites that need head-office control over purchasing and margins.France, Parisfounded 2003pricing on quoteDeployment3Ease of use4Innovation4Price & terms3Market penetration6.5Adoption7Integration63.6value score / 10
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6Mapal OS (Easilys f&b)EstablishedOperations suite for hospitality chains: workforce, compliance, kitchen, analyticsBest for hospitality chains and franchisees in Spain, France, the UK or the Nordics that want workforce, compliance, kitchen and analytics modules from a single vendor.Spain, Madridfounded 2012pricing on quoteDeployment3Ease of use4Innovation4Price & terms3Market penetration8.0Adoption9Integration73.6value score / 10
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7Cegid RetailEstablishedUnified commerce and POS platform for retail chainsBest for international fashion, beauty and specialty retail chains that need a unified POS, inventory and order-management platform and can run an enterprise project.France, Lyonfounded 1983pricing on quoteDeployment2Ease of use3Innovation5Price & terms2Market penetration8.5Adoption9Integration83.4value score / 10
| Solution | Status | HQ | Founded | From | Value | Market | Innov. | |
|---|---|---|---|---|---|---|---|---|
Deliverect Delivery-platform order aggregation into the POS · primarily Online ordering |
Established | BEGhent | 2018 | On quote | 7.2 | 10.0 | 9/10 | |
Koust Food-cost, inventory and recipe management for restaurants · primarily Inventory & purchasing |
Established | FRBrest | 2016 | €80/month | 7.0 | 5.5 | 6/10 | |
Foodforecast AI that writes the daily bakery order from POS data · primarily Inventory & purchasing |
Rising | DECologne | 2022 | On quote | 6.6 | 5.5 | 8/10 | |
Positive Carbon Sensor above the bin that tracks food waste without staff input · primarily Kitchen & compliance |
Rising | IEDublin | 2020 | €299/month | 6.4 | 4.0 | 6/10 | |
ePack Hygiene (CHR Group) Digital HACCP: temperatures, traceability and cleaning plans on a tablet · primarily Kitchen & compliance |
Established | FRGouesnou (Brest) | 2012 | On quote | 6.2 | 7.0 | 7/10 | |
Andy (Intowin) Digital assistant for HACCP, labelling and operations in chains · primarily Kitchen & compliance |
Established | ESBarcelona | 2013 | Free | 6.2 | 6.0 | 6/10 | |
RusHour One tablet for all delivery-platform orders · primarily Online ordering |
Rising | FRParis | 2020 | On quote | 6.0 | 7.0 | 5/10 | |
Zelty iPad POS built for multi-site restaurants · primarily Point of sale |
Established | FRParis | 2013 | On quote | 5.8 | 8.0 | 6/10 | |
Dotykačka Android POS for Central European restaurants and shops · primarily Point of sale |
Established | CZPrague | 2014 | On quote | 5.8 | 7.0 | 5/10 | |
Apicbase F&B management platform: recipes, inventory, procurement and production · primarily Inventory & purchasing |
Established | BEAntwerp | 2017 | On quote | 4.6 | 7.0 | 6/10 | |
Zetes Supply chain and in-store identification technology for retail · primarily Hardware & terminals |
Established | BEBrussels | 1984 | On quote | 4.2 | 7.5 | 6/10 |
Questions merchants ask about European multi-site & franchise solutions
What is the best European multi-site & franchise solution for an independent restaurant or shop?
On the value score, which weighs deployment simplicity, ease of use, innovation (counted double) and price and terms, the top three EU-headquartered solutions are DOOD (France, value score 5.4), Cawan (ex-Netresto) (France, value score 5.2) and Growzer (Belgium, value score 5.2). Best for multi-brand restaurant networks, food courts and franchisors in France, Belgium or Switzerland that need one ordering and marketing suite across all brands.
Which European multi-site & franchise solutions are the most widely used?
By market penetration, which combines adoption and integrations, the most established are Cegid Retail (France, market penetration 8.5), Mapal OS (Easilys f&b) (Spain, market penetration 8.0) and Orisha Commerce (Openbravo) (France, market penetration 7.5). Market penetration is shown on every card but does not decide the ranking.
Which multi-site & franchise solution is the most innovative in Europe?
DOOD (France) has the highest innovation score in this category, 7 out of 10. Marketplace mode that lets food courts, shopping centres and franchisors run centralised ordering and e-merchandising across many brands.
What should I check before choosing a multi-site & franchise solution?
Central menu, price and promotion control; Consolidated reporting across POS brands; Franchisee access rights; Implementation cost and timeline. Head-office tools for groups: consolidated reporting, central purchasing, menu and price control, franchise royalties. Usually enterprise-priced and sold with implementation.