Self-ordering & kiosks
Kiosks, QR table ordering and counter screens that let guests order and pay without staff. Strongest in fast food and fast casual, where they raise basket size and reduce queues.
- Menu sync with the POS, not a second menu to maintain
- Hardware ownership and maintenance terms
- Upsell logic and loyalty capture
- Accessibility and multi-language
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1DishtrackerRisingCategory leaderMost innovativeUnder the radarAI camera checkout that recognises everything on a tray in secondsBest for canteen operators and busy bakeries in Austria and Germany that lose revenue to lunchtime queues and want camera-based self-checkout on their existing POS.Austria, Viennafounded 2018pricing on quoteDeployment6Ease of use6Innovation8Price & terms5Market penetration5.0Adoption4Integration66.6value score / 10
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2ObypayRisingQR ordering, kiosks and loyalty in one platformBest for French independents and franchisees that want QR ordering, a kiosk and loyalty in one subscription with published modular pricing.France, Bordeauxfounded 2016from €79/monthDeployment7Ease of use7Innovation6Price & terms7Market penetration5.5Adoption5Integration66.6value score / 10
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3InnovorderEstablishedMost innovativeKiosks, POS and AI tray scanning for fast food and canteensBest for quick-service chains, food courts and corporate or school caterers in France that want kiosks, POS, kitchen screens and cashless payment from one vendor.France, Parisfounded 2014pricing on quoteDeployment4Ease of use6Innovation8Price & terms5Market penetration5.5Adoption6Integration56.2value score / 10
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4TabestoEstablishedSelf-ordering kiosks and QR ordering for fast foodBest for French fast-food outlets and small chains that want a self-ordering kiosk with per-kiosk monthly pricing and out-of-the-box links to their existing POS and delivery apps.France, Parisfounded 2015from €179/monthDeployment5Ease of use7Innovation6Price & terms6Market penetration7.0Adoption6Integration86.0value score / 10
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5TrivecEstablishedNordic POS with QR ordering, handhelds and kiosksBest for Nordic and Belgian restaurants, bars and hotels that want a mature POS with handhelds, QR ordering and beverage control, and accept quote-based pricing.Sweden, Nacka (Stockholm)pricing on quoteDeployment5Ease of use6Innovation5Price & terms5Market penetration6.5Adoption7Integration65.2value score / 10
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6SmoothrRisingUnder the radarSelf-ordering terminals, apps and AI vending for chainsBest for multi-site QSR brands in Germany and Austria that want custom self-ordering terminals, apps and unattended vending from one Berlin partner.Germany, Berlinpricing on quoteDeployment3Ease of use5Innovation6Price & terms3Market penetration4.5Adoption4Integration54.6value score / 10
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7AcrelecEstablishedSelf-order kiosks and digital signage for QSR chainsBest for large quick-service and retail chains running multi-country kiosk and drive-thru rollouts; not an option for independent restaurants.France, Saint-Thibault-des-Vignes (Paris area)founded 2004pricing on quoteDeployment2Ease of use3Innovation7Price & terms2Market penetration7.0Adoption9Integration54.2value score / 10
| Solution | Status | HQ | Founded | From | Value | Market | Innov. | |
|---|---|---|---|---|---|---|---|---|
Sunday QR code pay-at-table, tips and reviews for restaurants · primarily Payments |
Rising | FRParis | 2021 | On quote | 7.6 | 7.0 | 10/10 | |
Kouver Commission-free reservations with an AI phone assistant for independent restaurants · primarily Reservations |
Rising | FRNantes | 2024 | €89/month | 7.6 | 3.5 | 6/10 | |
Deliverect Delivery-platform order aggregation into the POS · primarily Online ordering |
Established | BEGhent | 2018 | On quote | 7.2 | 10.0 | 9/10 | |
Last.app All-in-one restaurant operating system from Barcelona · primarily Point of sale |
Rising | ESBarcelona | 2019 | On quote | 6.8 | 6.5 | 8/10 | |
Qerko QR pay-at-table, ordering and loyalty with its own payment licence · primarily Payments |
Rising | CZPrague | 2019 | On quote | 6.8 | 6.0 | 7/10 | |
one2three Digital ordering suite for Belgian horeca · primarily Online ordering |
Established | BEBrussels | 2013 | On quote | 6.6 | 5.0 | 6/10 | |
Flipdish Branded online ordering, kiosks and QR for restaurants · primarily Online ordering |
Established | IEDublin | 2015 | On quote | 6.0 | 7.0 | 6/10 | |
Cegid Revo iPad POS for Spanish hospitality (Revo XEF) · primarily Point of sale |
Established | ESManresa (Barcelona) | 2013 | On quote | 5.6 | 6.0 | 6/10 | |
MyAppCafé Unstaffed robot-barista coffee bar sold as a franchise · primarily Hardware & terminals |
Rising | DEMarxzell (Karlsruhe) | 2019 | €20,000 franchise entry fee | 5.4 | 2.0 | 7/10 | |
Dishop Commission-free ordering app with delivery fleet tools · primarily Online ordering |
Rising | FRFrance | 2019 | On quote | 5.4 | 4.5 | 5/10 | |
OrderYOYO Branded ordering apps and websites for local takeaways · primarily Online ordering |
Established | DKCopenhagen | 2014 | On quote | 5.4 | 6.0 | 4/10 | |
Prestop Self-order and self-service kiosks, touchscreens and custom enclosures · primarily Hardware & terminals |
Established | NLSon en Breugel | — | On quote | 4.6 | 5.0 | 4/10 |
Questions merchants ask about European self-ordering & kiosks solutions
What is the best European self-ordering & kiosks solution for an independent restaurant or shop?
On the value score, which weighs deployment simplicity, ease of use, innovation (counted double) and price and terms, the top three EU-headquartered solutions are Dishtracker (Austria, value score 6.6), Obypay (France, value score 6.6) and Innovorder (France, value score 6.2). Best for canteen operators and busy bakeries in Austria and Germany that lose revenue to lunchtime queues and want camera-based self-checkout on their existing POS.
Which European self-ordering & kiosks solutions are the most widely used?
Which self-ordering & kiosks solution is the most innovative in Europe?
Dishtracker (Austria) has the highest innovation score in this category, 8 out of 10. Uses computer vision to ring up an entire tray of unlabelled food at once, turning the canteen cashier lane into a self-checkout without barcodes or RFID.
What should I check before choosing a self-ordering & kiosks solution?
Menu sync with the POS, not a second menu to maintain; Hardware ownership and maintenance terms; Upsell logic and loyalty capture; Accessibility and multi-language. Kiosks, QR table ordering and counter screens that let guests order and pay without staff. Strongest in fast food and fast casual, where they raise basket size and reduce queues.