Sendcloud vs CoopCycle

Sendcloud (Netherlands, value score 7.6/10, #1 of 10 in Delivery & shipping) and CoopCycle (France, 7.4/10, #2) are two of the EU-headquartered delivery & shipping solutions ranked on TechForMerchant. Criterion by criterion, here is how they compare.

	Sendcloud	CoopCycle
Value score	7.6 / 10 · #1 in Delivery & shipping	7.4 / 10 · #2 in Delivery & shipping
Market penetration	9.0 / 10	5.0 / 10
Scores	Deployment10Ease of use8Innovation6Price & terms8 Market penetration9.0 Adoption9Integration9	Deployment5Ease of use6Innovation9Price & terms8 Market penetration5.0 Adoption4Integration6
Tagline	All-in-one shipping platform for online shops	Open-source delivery platform run by a federation of bike-courier co-ops
Category	Delivery & shipping	Delivery & shipping
Status	Established Founded 2012, 23,000+ merchants and a €150M Series C led by SoftBank in 2021	Rising Cooperative federation founded 2017, no venture funding, member-financed software used by bike-delivery co-ops in several countries
Headquarters	Netherlands, Eindhoven	France, Paris
Founded	2012	2017
From	Free Free plan up to 20 parcels/month (€0.10 per label); Lite €28, Growth €87, Premium €175, Pro €639 per month; 14-day trial	€49/month For member cooperatives: €49/month in the first year, then 2% of monthly delivery revenue; shops and restaurants pay their local co-op per delivery
For	retail	restaurants retail
Size	independent chain	independent
Serves	UK
European	EU headquarters · EU-owned · hosting not stated	EU headquarters · EU-owned · hosting not stated
Funding	€150M Series C (2021-09)	Not disclosed
What is new	Adds AI-driven delivery tracking (Tracey) and checkout delivery options on top of a multi-carrier label platform.	A platform cooperative model in which the delivery software is licensed only to co-ops, giving local shops a courier network and storefront that no VC-backed marketplace owns.
Strengths	Free tier and quick carrier contracts for small shops Branded tracking and returns portal 400,000+ service points across Europe	A merchant gets a local delivery fleet plus an ordering page without a commission-based platform Software is open source with an e-commerce module and courier app included Governed one-member-one-vote; no investor pressure
Limits	Per-label fees on top of subscription Aimed at parcel shipping, not local same-day delivery	Coverage depends on whether a member co-op exists in the merchant's city Onboarding is handled by the local co-op, not self-serve Small volunteer-backed team for software development
Website	sendcloud.com ↗	coopcycle.org ↗

Our reading

Sendcloud leads on Deployment, Ease of use, Adoption, Integration. CoopCycle leads on Innovation. They are level on Price & terms.

Sendcloud. Best for small and mid-sized online shops across Europe that ship parcels and want one platform for carriers, labels, tracking and returns with a free entry tier.

CoopCycle. Best for independent restaurants and shops in cities with a CoopCycle member co-op that want cargo-bike delivery and an ordering page without marketplace commissions.

Ranking computed by AI (Claude) from customer reviews, comparators, trade associations and the news · editorial responsibility Camille POTVIN · reviewed 23 Sep 2026 · how this page is made