refive
Digital receipts that ask for a review and enrol loyalty at the moment of payment
refive replaces the paper receipt with a QR-code digital receipt served from the POS. When the customer opens it they are asked to rate the visit; 4- and 5-star ratings are routed to Google Maps or Tripadvisor while low scores go to the merchant, and the same receipt can carry loyalty enrolment, offers and marketing consent. Customers include Puma, Spar and Søstrene Grene stores, and the Shopify POS app targets smaller shops.
Our reading. Best for shops and cafés with a compatible POS that want Google reviews and opted-in customer data from walk-in customers rather than online ones.
Strengths
- Captures feedback and customer data at the one moment every in-store customer interacts: checkout
- Data hosted in Germany, GDPR-compliant consent built into the receipt
- Works through existing POS partners and a Shopify POS app
Limits
- Requires a POS integration, so adoption depends on the merchant's till
- Pricing on request; small team and early funding
Founded 2020, pre-seed-funded Berlin start-up using the receipt as an engagement channel
refive GmbH, Amtsgericht Charlottenburg HRB 215390 B; customers include Puma, Spar, Søstrene Grene, Gusti Leather, HomeStore+More; funding figure as reported by StartupSeeker
- https://www.refive.io/en/reviews/
- https://www.refive.io/en/
- https://startup-seeker.com/company/refive~io